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Missed Workers Compensation recovery opportunities

Workers’ Compensation Direct Action claims are definitely an area often missed by over-burdened workers’ compensation claim handlers working tirelessly to make sure statutory medical bills and indemnity payments are made timely, or argued in front of the WCB.  Workers’ Comp Adjusters are also challenged with time management relative to determining ANCR (Accident, Notice and Causal […]

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Managing expenses on low dollar property cases

After a loss, the first person to be in contact with a policyholder is the first report taker who is trained to listen carefully to the details of the loss being reported and records it accordingly, but who has no knowledge of the ultimate severity of the loss.  The carrier field insurance adjuster or an […]

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Automobile Arbitration – Tips for Success

Occasionally, even the most arduous efforts may still reach an impasse when claims adjusters are negotiating a settlement of an automobile claim when there is a dispute over damages and/or liability.  Fortunately, an effective low-cost remedy is to submit the matter to Arbitration for review and decision by an unbiased Arbiter. Success in arbitrating automobile […]

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2018 Subro Resolutions

Subrogation may be the final step in the claims process but certainly not of least importance due to its powerful impact on the financial health of an insurer.  A highly successful recovery process keeps premiums and insurance costs affordable as responsible parties are held accountable. Recovery results for 2017 will soon be tallied and those […]

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Better Technology Increases Subrogation Recoveries by the Thousands

Imagine you are the person accountable for subrogation results within your organization.  You believe you have a good subrogation program in place.  The claims team is a good mix of seasoned and new adjusters with varying degrees of “subro awareness”.  It is the end of the year and the last recovery dollar has been posted.  […]

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Making the Most of Your Subrogation Vendor Relationship

Very often an insurance carrier or self-insured may not have the resources to develop a top-notch internal subrogation team and thus outsources the recovery process to a vendor specializing in subrogation recoveries.   In other instances the subrogation vendor acts in the capacity of support to an internal subrogation team by handling overflow or providing special […]

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Why self-insureds need a subrogation program

Most insurance carriers have long ago recognized the importance of subrogation.  Some have developed dedicated departments staffed with highly trained specialists who may work in conjunction with the claims department to handle this function.   Others are supported by outside resources to reach their recovery goals.  But oftentimes the subrogation process is underutilized or neglected entirely […]

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Five practices to capture more money on property subrogation claims

Subrogation on property losses can present a number of challenges for the Property Adjuster who has to balance expeditious claims handling with a thorough investigation in to the cause of the loss.  Here are 5 practices that can lead to success in the pursuit of a recovery: Have an Eye for Recovery – Make it a point to […]

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Still Awake?

In a recent posting we discussed missed subrogation revenue waiting to be discovered in your closed claim files. Hopefully you have begun to implement some of the practices suggested, such as forensic file reviews and subro awareness training which will ultimately lead to the early identification of claims with recovery potential. The prospect of a […]

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What’s Keeping You Awake at Night?

A key function of a claims executive’s role is to ensure that the claims department is adequately staffed and trained not only to investigate and negotiate incoming losses, but to reclaim monies paid by pursuing responsible third parties. The executive’s challenge is to maintain a high level of quality in the technical claims process, monitoring […]

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Subrogation Solutions for Insurers

Subrogation programs are often handled in-house, while others are fully or partially outsourced. Each company needs to make a decision on which model will be the most cost-effective and efficient for their organization.  read more here

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